As a diversified national property group, we have successfully created, owned, managed and financed assets in various locations in Australia, as indicated on the map. Our focus is predominately on major cities and metropolitan areas. We know this market exceedingly well, allowing us to remain highly focused and specialised in the geographical areas we cater to.
We strive to be authentic. We genuinely care and have built a professional team of people that go the extra mile to meet our clients’ needs. This is how we do business.
At Cerno, we pride ourselves on consistently adhering to our core values of service, commitment and unquestionable honesty.
There’s one way of doing business, and there’s the Cerno way – with integrity, class and transparency. This is inherent in our corporate culture. Our clients respect these values and the ethical manner in which we conduct business. We will continue to develop partnerships with like-minded organisations and clients who share our commitment to these values.
Cerno has achieved certification against several recognised industry standards including ISO 9001 (quality management), ISO 4801 and ISO 45001 (OH&S management) and ISO 14001 (environmental management). We are also certified compliant with the NSW Government’s Work Health and Safety Management Systems and Auditing Guidelines, Edition 5.
Certification reflects our strong focus on service quality and refinement, but is not a one-off exercise. Underpinning our business success is a commitment to quality and ongoing continuous improvement, ensuring we are continually meeting our clients’ needs.
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At the heart of our company is a diverse and dedicated team of professionals possessing broad-based property and finance experience.
Our high staff tenure stems from the in-house development of our team members, both as a group, and as individuals. This has allowed us to develop a communicative, collaborative and cohesive corporate team that work towards unified goals.
At all times, we adopt a personalised, client-centric approach, providing superior services to clients that demand quality property services. We deliver these services in the most professional manner, via a hands-on, readily available team that nurture our clients every step of the way. This has ensured excellent client retention rates and new business through positive word-of-mouth endorsements.